Client Area
We are in IT together
Find the fastest way to access our support services.
Log in using your unique client reference and help will be with you in a matter of minutes.
Email Support
Customer Portal
Remote Support
Troubleshooting your IT issue
If you have an immediate issue, please get in contact in one of three ways:
Email: support@ionic-it.com
Phone: 028 796 45865 (choose option 1)
Agents – click our icon in your system tray
WHAT WE NEED TO KNOW
to help resolve your issue quickly
- what is the problem?
- who is affected?
- what is the business impact?
- is it consistent or intermittent?
- when can we access your system?
If you have the answers to some of all of these questions when you contact us, it will speed up the resolution of the problem