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Kiverco Recycling

About Kiverco Recycling

At a glance

Kiverco engaged C3 to provide the speed, function and security that they needed to thrive and grow in their fast-paced global industry.

The background

Kiverco designs and engineers recycling plants for their clients in the waste processing sector. The international nature of their business means that they need to be consistently agile and available.

Kiverco partnered with C3 to help them to achieve responsiveness by upgrading their email server and to make a number of other IT enhancements. These included new email and collaboration platforms, centralised chat and secure cloud storage to share files. Lastly, Kiverco’s system needed to be available 24/7 with virtually zero downtime.

C3 surveyed Kiverco’s existing infrastructure and designed a solution to meet and exceed their requirements.

Meeting the challenge

The on-site email server was seamlessly migrated to Microsoft’s Office 365 platform before setting up a OneDrive for each employee enabling their files to be easily accessed across a range of devices and shared with external organisations.

We fortified this flexible, expansive environment with new spam protection and, to enhance security further, we added Two-Factor Authentication to protect against unauthorised access to Office 365. These actions secure Kiverco’s data and form critical components of the company’s GDPR measures, a legal compliance for all businesses.

Our next step was to install Exclaimer, a cloud-based signature management platform for consistent brand control. We also provided in-house training so that the company can make the most of Exclaimer’s rich suite of facilities. C3 completed all works on time, and business operations were not affected throughout the process.

C3’s Solutions at a glance

  • Microsoft Office 365
  • Microsoft OneDrive
  • Microsoft 2FA
  • Proofpoint Spam protection
  • Exclaimer cloud-based email signature
  • Files all accessible remotely across multiple devices
  • Fortinet Firewall
  • Webroot Endpoint Protection

The result

Speed, function and security – the results of Kiverco’s upgrade were impressive and all achieved with no data loss or disruption to business operations.

By adopting our recommendations, Kiverco management saved themselves the expense associated with maintaining an in-house server, and their secured email platform now supports business growth. Staff productivity has been boosted by their ability to safely access emails and files across PCs, laptops, mobiles, tablets and web browsers. Plus, all of their web and email-based activities are now protected by our robust 3-layer Security Solution.

Kiverco’s entire system is fully managed by C3. Our service ensures that their business continuity is always protected. Should any issues arise (which would be unlikely given that C3 is Kiverco’s partner of choice!) we’ll always be on hand to help.

Don’t just take our word for it…

"As an SME with no specialised, in-house IT support, we were keen to work with a company that matched our values and standards."

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Michael O’Neill
Managing Director
Screen Clinical

"McCauley’s have used the services of Ionic IT (Formerly C3 Computers) for a number of years now, and the support has been second to none."

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Caitriona Gribben
Director
McCauley Trailers

"Ionic have looked after our IT Systems since 2012. I can recommend Ionic wholeheartedly as an excellent IT partner for any business."

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Paul Carolan
General Manager
Kiverco Recycling

"The Glenavon has been in partnership with Ionic for over seven years, and during this time, we have built a strong relationship with the Ionic team and, as a result, a stronger business."

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Brian Morris
Director
Glenavon House Hotel

"They effectively take the role of 3Y Group’s IT Department and professionally manage all our hardware, software and support issues."

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Murty Young
Director
3Y Group

"We have had a service contract for 10+ years with Patrick and the team. That says it all! They are an invaluable extension to our business. "

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Jayne Scullion
Manager
Copper Industries

"Ionic has made my role easier by giving me piece of mind that our IT systems and network are performing optimally"

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Gerald Kerlin
Operations Director
IMAC Group