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Manufacturing

Clarke

Clarke are a leading façade specialist, providing engineering, design, fabrication and install solutions for new build, retrofit and remediation projects across the UK construction industry

Users

160+

Key Outcomes

  • Improved performance and reliability of IT systems across all sites

  • Reduced risk with enhanced cybersecurity tools and controls

  • Improved resilience through SD-WAN failover and business continuity solutions

  • Faster user support through 24/7 managed IT services

The Challenge

Clarke’s has been one of our longest-standing clients partnering with us since 2010 when they first approached us to help with their IT infrastructure and telecommunications as part of the relocation to their new state-of-the-art company headquarters.

They undertake large-scale construction projects for public sector organisations with requirements to ensure they adhere to strict security standards.

Clarkes has undergone significant growth in recent years, throughout this time we have partnered with them to ensure their IT infrastructure remains robust and ensuring consistency within an ever-growing user count in terms of end efficiency through technology.

 

Our Solution

Optimal Network Performance & Security

The first step was to install a high-performance Fortinet firewall to provide a robust, secure platform for all internal and external access. Fortinet security fabric secures fast access to network resources – full visibility of the network traffic – we opted for this as the latest and industry-leading Zero Trust Network Access /SD-WAN.

The ZTNA platform runs ongoing verification which checks the user’s identity, the device identity and posture before granting access to an application or service. It provides a unified endpoint agent which extends the protection from the FortiGate firewall security services and secure access.

Minimal Disruption to Business Operations

Since the relocation to their new multi-million Head Office in Ballymena, we have supported them with moves to two additional office locations, ensuring a seamless transition and minimal disruption to their business operations.

An improved backup server has created a more reliable network, decreased downtime, and improved efficiency.

Proactive IT Support

Our fully managed IT service provides them with the added reassurance that they have access to 24/7 IT support to ensure incidents are resolved quickly, enabling them to focus on their core business.

Results

Improved Network & Security Stack

Faster connectivity for users with increased capacity and throughput to meet the business demands now and into the future

Digital Transformation

We have supported the business growth from 13 users to 160+ users, and relocation to Multi-Million HQ in 2010 with minimal disruption to business operations

Fully Managed IT Support

IT strategy developed to keep Clarke at the forefront of technology innovation and to meet the demands of their business growth and scaling.

Moving Forward

As their strategic IT Partner, we have embedded ourselves within their business to fully understand their unique IT needs and devise a strategy that aligns with their future goals. They are fully committed to ongoing investment in their IT systems and solutions to ensure their business continues to perform efficiently.

Our ongoing management services provide them with the reassurance of knowing that we’ll always be on hand to resolve any issue that crops up, no matter how small or complex, and are protected from modern-day threats, enabling them to focus on the bigger picture and the future.

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Don’t just take our word for it…

I highly recommend Ionic to any organisation looking for dependable, top-tier managed IT services. They’re not just a vendor; they’re a critical part of our team.

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Katie Stanley
Senior Project & Process Improvement Manager

"Ionic has been key in boosting our IT resilience and business continuity. As our go-to IT partner, we really appreciate how the team at Ionic takes the time to get to know our business and listens to us. They make improvements that turn our IT into a real value driver and get it ready for future growth'”

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Gary McLorn
Head of Marketing and Pre-Sales TES Group

I would recommend Ionic to any business considering their services. The first reason, you know that everything is being covered, you know IT is one thing less you have to worry about, so it means we can get on with core business activities. The second, we know we are getting good expertise and value for money.

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Tony Convery
Sustainability & Business Improvement Director Clarke

"As an SME with no specialised, in-house IT support, we were keen to work with a company that matched our values and standards."

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Michael O’Neill
Managing Director Screen Clinical

"McCauley’s have used the services of Ionic IT for a number of years now, and the support has been second to none."

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Caitriona Gribben
Director McCauley Trailers

"The Glenavon has been in partnership with Ionic for over seven years, and during this time, we have built a strong relationship with the Ionic team and, as a result, a stronger business."

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Brian Morris
Director Glenavon House Hotel

"Ionic has made my role easier by giving me piece of mind that our IT systems and network are performing optimally"

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Gerald Kerlin
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