Hospitality
Glenavon House Hotel
Enhancing security, performance, and efficiency for a busy hospitality business.
Key Outcomes
GDPR compliance achieved
Improved performance
Secure communications
Increased storage & managed emails
Services Provided
The Challenge
Ahead of GDPR, Glenavon House Hotel needed to bring its IT systems up to date.
Their firewall lacked compliance features, email accounts were unprotected and storage limits were causing full inboxes.
Calendars and emails weren’t synchronised, network performance was sluggish, and staff productivity was being hindered by slow desktops and inefficient systems.
Our Solution
Enhanced Security & GDPR Compliance
- We installed a GDPR-compliant firewall and introduced network segmentation to strengthen security and protect guest data.
- Two-Factor Authentication (2FA) was implemented across email accounts to reduce the risk of unauthorised access, while spam filtering was added to tackle ongoing inbox issues.
Improved Communication & Productivity
- Microsoft Office 365 was deployed to streamline communication and collaboration across the business.
- Emails and calendars were synchronised across devices, ensuring the team had access to information wherever they were working.
- Storage was increased significantly, resolving previous issues with full inboxes.
Faster, More Reliable Systems
- Outdated desktops were replaced with high-performance PCs, giving staff a faster, smoother user experience.
- The upgrades resulted in improved responsiveness and reduced downtime, allowing the team to focus on delivering an excellent guest experience.
Results
Secure & Compliant Infrastructure
Fully GDPR‑compliant firewall and cloud email system in place
Seamless Communication
Harmonised email & calendar across devices
Better Productivity
Faster desktops and less downtime from full inboxes or sluggish hardware
Increased Storage Capacity
50 GB inboxes now allocated, reducing storage‑related disruptions
Managed IT Confidence
Systems fully managed by Ionic, providing peace of mind for daily operations
Looking Ahead
Our 3-layer security solution defends the hotel from all manner of attacks and their transition to the cloud means that if the worst should happen, their data will be retrievable in minutes.
All email accounts are now cloud-hosted, aligning devices and calendars perfectly and with 50GB of inbox storage, staff won’t run out of space any time soon.
The hotel is now GDPR compliant and runs on a world-class system. This dependable, productive and efficient suite is fully managed by Ionic, ensuring the hotel’s security and agility for years to come.
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