Key Outcomes
Improved productivity
Reduced risk of data loss
Easier collaboration
Business continuity
The Challenge
Kiverco’s internal systems – particularly their on-site email server and file sharing infrastructure – weren’t keeping up with their global activity. They needed:
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Email and collaboration platforms that could be accessed reliably from multiple devices
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Secure file sharing with external partners
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Enhanced protection against spam and unauthorised access
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A system available 24/7 with almost zero downtime
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Consistency in branding (via signatures) to represent their professionalism
Our Solution
Enhanced Email & Collaboration
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Migrated on-site email to Microsoft Office 365 for improved access and reliability
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Enabled OneDrive file sharing across all devices (PCs, laptops, tablets)
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Deployed Exclaimer to standardise company-wide email signatures for a consistent brand presence
Strengthened Security & Compliance
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Introduced Two-Factor Authentication (2FA) for secure access
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Implemented Proofpoint spam filtering to block malicious emails
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Installed Webroot Endpoint Protection across all devices
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Deployed a Fortinet Firewall to safeguard network traffic and prevent breaches
Managed IT Services & Ongoing Support
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Delivered a fully managed IT service, reducing internal burden
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Ensured business continuity with remote monitoring and proactive support
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Created a reliable, secure, and scalable foundation to support Kiverco’s international operations
Results
Speed & Reliability
Emails and files now accessible anywhere, no data loss or disruption
Lower Overhead & Cost
Removed need to maintain an on‑site email server
Improved Security Posture
Strong spam protection + 2FA + endpoint security layers
Brand & Communication Consistency
Unified email signatures via Exclaimer
Business Continuity & Support
Ionic fully manages their system; continuity assured
Looking Ahead
Kiverco’s entire system is fully managed by Ionic. Our service ensures that their business continuity is always protected.
Should any issues arise (which would be unlikely given that Ionic is Kiverco’s partner of choice!) we’ll always be on hand to help.

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