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Manufacturing

Kiverco Recycling

Kiverco designs and engineers recycling plants for clients in the waste-processing sector. Their international operation means they need high availability, security, and collaboration across teams.

Key Outcomes

Improved productivity
Reduced risk of data loss
Easier collaboration
Business continuity

The Challenge

Kiverco’s internal systems – particularly their on-site email server and file sharing infrastructure – weren’t keeping up with their global activity. They needed:

  • Email and collaboration platforms that could be accessed reliably from multiple devices

  • Secure file sharing with external partners

  • Enhanced protection against spam and unauthorised access

  • A system available 24/7 with almost zero downtime

  • Consistency in branding (via signatures) to represent their professionalism

Our Solution

Enhanced Email & Collaboration

  • Migrated on-site email to Microsoft Office 365 for improved access and reliability

  • Enabled OneDrive file sharing across all devices (PCs, laptops, tablets)

  • Deployed Exclaimer to standardise company-wide email signatures for a consistent brand presence

Strengthened Security & Compliance

  • Introduced Two-Factor Authentication (2FA) for secure access

  • Implemented Proofpoint spam filtering to block malicious emails

  • Installed Webroot Endpoint Protection across all devices

  • Deployed a Fortinet Firewall to safeguard network traffic and prevent breaches

Managed IT Services & Ongoing Support

  • Delivered a fully managed IT service, reducing internal burden

  • Ensured business continuity with remote monitoring and proactive support

  • Created a reliable, secure, and scalable foundation to support Kiverco’s international operations

Results

Speed & Reliability

Emails and files now accessible anywhere, no data loss or disruption

Lower Overhead & Cost

Removed need to maintain an on‑site email server

Improved Security Posture

Strong spam protection + 2FA + endpoint security layers

Brand & Communication Consistency

Unified email signatures via Exclaimer

Business Continuity & Support

Ionic fully manages their system; continuity assured

Looking Ahead

Kiverco’s entire system is fully managed by Ionic. Our service ensures that their business continuity is always protected.

Should any issues arise (which would be unlikely given that Ionic is Kiverco’s partner of choice!) we’ll always be on hand to help.

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Don’t just take our word for it…

I highly recommend Ionic to any organisation looking for dependable, top-tier managed IT services. They’re not just a vendor; they’re a critical part of our team.

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Katie Stanley
Senior Project & Process Improvement Manager

"Ionic has been key in boosting our IT resilience and business continuity. As our go-to IT partner, we really appreciate how the team at Ionic takes the time to get to know our business and listens to us. They make improvements that turn our IT into a real value driver and get it ready for future growth'”

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Gary McLorn
Head of Marketing and Pre-Sales TES Group

I would recommend Ionic to any business considering their services. The first reason, you know that everything is being covered, you know IT is one thing less you have to worry about, so it means we can get on with core business activities. The second, we know we are getting good expertise and value for money.

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Tony Convery
Sustainability & Business Improvement Director Clarke

"As an SME with no specialised, in-house IT support, we were keen to work with a company that matched our values and standards."

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Michael O’Neill
Managing Director Screen Clinical

"McCauley’s have used the services of Ionic IT for a number of years now, and the support has been second to none."

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Caitriona Gribben
Director McCauley Trailers

"The Glenavon has been in partnership with Ionic for over seven years, and during this time, we have built a strong relationship with the Ionic team and, as a result, a stronger business."

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Brian Morris
Director Glenavon House Hotel

"Ionic has made my role easier by giving me piece of mind that our IT systems and network are performing optimally"

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Gerald Kerlin
Operations Director IMAC Group