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Power & Energy

TES Group

TES designs and installs critical infrastructure for water and power systems. A recent Fast Growth 50 Northern Ireland top‑3 ranked business, they called on Ionic in 2021 to scale their IT to support 200+ users.

Users

200+

Key Outcomes

2.5x increase network performance
4 times faster wireless connection

The Challenge

As TES grew rapidly, demand outpaced capacity. Servers were full; network speeds lagged; OS and security setups were outdated.

Every upgrade needed to be seamless to avoid impacting daily operations.

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Our Solution

Strategic Audit 
& Roadmap

Performed a full IT audit to shape a strategic roadmap that aligned with TES’s growth ambitions and compliance needs.

Infrastructure & 
Security Enhancements

  • Deployed new server hardware with on-site and cloud backups and a Dell PowerEdge Hyper-V disaster recovery system.
  • Upgraded network backbone to 10 Gbps switching and deployed latest Wi‑Fi standards.
  • Achieved Cyber Essentials certification and strengthened network segmentation.

Ongoing Support & Managed Services

  • Provisioned 24/7 managed IT support and system monitoring.
  • Established a regular operational review process with TES leadership.

Results

Optimal Network Performance

2.5× faster backbone, 4× faster Wi‑Fi

Increased Security

Secure segmentation and Cyber Essentials certification

Comprehensive Disaster Recovery Plan

Robust on-premise/cloud DR with fast failover

Business Continuity

Work completed after hours; zero downtime

File and Data Structuring

Cleaner data structures, proactive patching, and ongoing 24/7 support ensured seamless operations

24/7 Support & System Monitoring

Continuous infrastructure oversight provides long-term operational stability.

Client Quote

“Ionic has been key in boosting our IT resilience and business continuity. As our go‑to IT partner, we really appreciate how the team…turn our IT into a real value driver and get it ready for future growth.”

Gary McLorn, Head of Marketing & Pre‑Sales, TES Group

Looking Ahead

Since partnering with Ionic, TES has improved its on-premise and cloud storage solutions, and both onsite and offsite backups with a full disaster recovery plan now in place.

These updates have been crucial in enhancing resilience and business continuity. Furthermore, the network’s scalability suppports TES for future growth.

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Don’t just take our word for it…

I highly recommend Ionic to any organisation looking for dependable, top-tier managed IT services. They’re not just a vendor; they’re a critical part of our team.

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Katie Stanley
Senior Project & Process Improvement Manager

"Ionic has been key in boosting our IT resilience and business continuity. As our go-to IT partner, we really appreciate how the team at Ionic takes the time to get to know our business and listens to us. They make improvements that turn our IT into a real value driver and get it ready for future growth'”

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Gary McLorn
Head of Marketing and Pre-Sales TES Group

I would recommend Ionic to any business considering their services. The first reason, you know that everything is being covered, you know IT is one thing less you have to worry about, so it means we can get on with core business activities. The second, we know we are getting good expertise and value for money.

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Tony Convery
Sustainability & Business Improvement Director Clarke

"As an SME with no specialised, in-house IT support, we were keen to work with a company that matched our values and standards."

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Michael O’Neill
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