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Glenavon House Hotel

At a glance

GDPR came into force in May 2018, prompting Glenavon House Hotel to review their IT security and performance.

The background

Glenavon House Hotel is a 62 bedroom hotel, renowned in Northern Ireland for its state of the art conference centre, private leisure complex, bars and restaurants and expansive wedding facilities.

The hotel invited C3 to review their systems ahead of GDPR. Their unsecured email had little spam protection, and their existing firewall did not support GDPR compliance. Additionally, their lack of email and calendar synchronisation created inefficiencies for the team. They were also frustrated by storage limitations that resulted in full inboxes and sluggish desktop performance.

Meeting the challenge

As a priority, we installed a GDPR-compliant firewall to establish a secure platform for all virtual traffic. To increase manageability, we created a system to divide the network into separate areas before migrating all accounts to Microsoft Office 365 to enable harmonised communications. We added spam protection to defend against inbound email threats and 2FA software to repel unauthorised Microsoft 365 access. Finally, we upgraded all PCs to new high-performance machines, increasing productivity.

All work was completed on time with no disruption to business operations.

C3’s solutions at a glance

  • Fortinet Firewall
  • Cisco Gigabyte network switching
  • Microsoft Office 365
  • Proofpoint Spam protection
  • Microsoft 2FA
  • Dell Optiplex 3000 series desktops
  • Windows 10 Professional

The result

Our 3-layer security solution defends the hotel from all manner of attacks and their transition to the cloud means that if the worst should happen, their data will be retrievable in minutes. All email accounts are now cloud-hosted, aligning devices and calendars perfectly and with 50GB of inbox storage, staff won’t run out of space any time soon.

The hotel is now GDPR compliant and runs on a world-class system. This dependable, productive and efficient suite is fully managed by C3, ensuring the hotel’s security and agility for years to come.